Terms and Conditions

1. Website Usage Agreement

By accessing and using the Nivortex website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

2. Service Description

Nivortex provides auto service and repair services including but not limited to:

• Engine diagnostics and repair
• Brake system maintenance
• Suspension and steering repair
• Transmission and drivetrain services
• Electrical system diagnostics
• Air conditioning service
• Tire fitting and wheel balancing
• Body and exterior care

3. Booking and Payment

All services must be booked in advance through our website or by contacting us directly. Payment is required at the time of booking unless otherwise arranged.

• Full vehicle diagnostic: €35
• Engine oil and filter change: €55
• Brake pad replacement (front): €90
• Brake pad replacement (rear): €85
• Wheel alignment and balancing: €45
• Air conditioning check and refill: €60

4. Cancellation Policy

Services can be cancelled up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours in advance will incur a 50% cancellation fee. Emergency cancellations will be handled on a case-by-case basis.

5. Customer Responsibilities

Customers are responsible for:

• Arriving on time for their scheduled appointments
• Providing accurate vehicle information and service history
• Bringing vehicle keys and necessary documentation
• Informing us of any known vehicle issues or concerns
• Following safety instructions and service center rules
• Paying for services as agreed
• Maintaining proper vehicle cleanliness when possible

6. Our Responsibilities

Nivortex commits to:

• Providing high-quality auto repair and maintenance services
• Using professional-grade tools and diagnostic equipment
• Maintaining clean and safe service facilities
• Protecting customer privacy and vehicle security
• Offering professional customer service and support

7. Liability and Safety

While we take every precaution to provide excellent service, Nivortex is not liable for any issues that may occur during vehicle service or repair. We maintain comprehensive insurance coverage and follow strict safety procedures to ensure the best possible experience. All customers must sign a service agreement and liability waiver.

8. Website Content

All content on this website, including text, images, and logos, is the property of Nivortex and is protected by copyright laws. Users may not reproduce or distribute any content without written permission.

9. Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the modified terms.

11. Contact Information

For questions about these terms or our services, please contact us:

• Address: Rua da Indústria 42, Lisboa, Portugal
• Phone: +351 912 345 678
• Email: support@nivortex.com
• Website: www.nivortex.com